Complex Care Services

Complex care at home enables people with significant, ongoing healthcare needs to live safely and successfully at home.

CJP Outreach Services and Avon Support offer bespoke, and affordable care at home. We support adults and children and specialise in a number of complex needs in maintaining people to remain in the home and to receives support that reduces risks

Our highly skilled teams deliver up to 24-hour care and manage the most complex tasks.

You will be in safe, expert hands. With our help, you will be able to live independently at home, take part in family life, stay in work or education and enjoy an active fulfilling social life. We encourage you to build on your strengths and capabilities and empower you to maintain choice and control of your own life. In short, we’ll support you to achieve your unique potential.

Acquired Brain Injuries

Brain injuries can throw entire families into disarray. The aftermath is an incredibly stressful period for those who have sustained them, as well as their loved ones. Many people affected are left needing round-the-clock brain injury support.

We provide care for people living with – and rehabilitating from – an acquired brain injury. We have significant experience in supporting people at home, our person centred care plans are helping individuals across England and Wales with varying severities of acquired brain injuries.

With our unique and flexible approach to providing brain injury support, you or your loved one have the option to stay in the family home. Expertly trained and committed to who they’re supporting, our carers provide the right level of assistance according to to each acquired brain injury (ABI) classification.

Mental Health Support

We work in partnership with you, your care team and other agencies to deliver truly individualised support that will meet your needs.

We aim to increase your confidence and promote your independence, whilst empowering you to make decisions and choices about your life. We will also work with you to build trusting relationships and overcome social isolation.

Our emphasis, where possible, is on early intervention and instilling hope in people for their future.

We offer support for people who are gradually moving into more independent accommodation.

The aims of the service – We support individuals to maintain stable tenancies, in collaboration with other agencies such as local community mental health teams.
The support team – The support team works with each person to develop their skills and confidence. They can provide practical support on things like the benefits system, use of household equipment, and finding appropriate community services and social networks.

Complex Care and Support

Our clients with complex care needs are typically referred to us from an ICB (Integrated Care Boards) or from an independent case management company. However, we also work with local authorities and directly with privately funded clients.

Clients receiving complex care have substantial and ongoing healthcare needs which can be the result of chronic illness, disabilities or following hospital treatment, which is why we are committed to providing them with:

Outstanding rated complex care services
One-to-one full-time care
The safety and comfort of staying in their home with familiar routines
Completely bespoke care that is tailored
Complex care and specialist care for a variety of conditions
Support Workers carefully selected to match individual needs

People who may display behaviours that can challenge

We provide support for people who can display behaviour that puts themselves – or someone else – at risk. This is commonly known as a ‘behaviour that challenges’. Common examples of this behaviour include:

Physically challenging behaviours – such as hitting, biting, spitting or pulling hair.
Emotionally challenging behaviours – aggressive shouting or using derogatory language.
Self-injurious behaviour – behaviour that harms the individual, such as head-banging, or biting hands or arms.
Pica – which means eating things other than food. This can become self-injurious when an autistic person eats potentially toxic or sharp objects.
Smearing – when an autistic young person smears their faeces on walls or objects.
Pathological demand avoidance (PDA) – this is a behaviour profile within the autism spectrum that is characterised by resistance to everyday demands. What constitutes a demand can look different to every person.

We provide bespoke solutions to support people to reduce behaviours and work in a way that supports to understand the cause of this behaviour

Complex Care Services

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